The Jupiter Jack is a very small cell phone accessory that is designed to turn your car radio into a wireless speaker system for your cell phone. With the Jupiter Jack you can setup your radio so that it transmits all cell phone calls through your car speakers. All you have to do is hook the Jupiter Jack up to your phone and set your radio on the proper station and you are ready to go. When a phone call comes in you simply hit the answer button on your phone and begin talking out loud. The person calling you will be able to hear you and when they respond you will hear them through your car stereo speakers. The Jupiter Jack allows drivers to talk on their cell phones without having to hold their phone, deal with the wires of a hands free set, or even mess around with a silly blue tooth device that may not fit properly in their ear. With states such as California outlawing cell phone use while driving and others considering it the Jupiter Jack could be a good investment for you. Currently you can get the Jupiter Jack for $19.99 plus shipping and handling. As an added bonus you can get the dashboard mount for free or a second Jupiter Jack for free (you do pay separate shipping and handling of $6.99 for each item). The dashboard mount allows you to quickly and easily mount your cell phone and Jupiter Jack for quick and easy access while driving.
Does The Jupiter Jack Really Work?
Come on, are you really doubting whether an as seen on TV product endorsed by Pitchmen and Billy Mays works???
From all of the information that we have gathered we have concluded that the Jupiter Jack does work. While not the most robust or high tech it does do what is says it does. Reports from users of the Jupiter Jack were mixed with it working well from some and not so well for others. In the past the issue was related to the Jupiter Jack only having one radio frequency option (we were unable to confirm whether this was actually true but complaints made us believe that it was). If this was a problem it won't be anymore and we called Jupiter Jack personally to confirm this. Jupiter Jacks from the company now come equipped with the ability to be set on several of different frequencies so that you can be sure to find a frequency doesn't already have a local radio station broadcasting on. For more information we recommend you take a look at the most complete Jupiter Jack site that we have found to date. This site has tons of information, videos, and even product pictures that were taken by the blogger after he purchased the Jupiter Jack.
What Frequencies Can The Jupiter Jack Be Broadcasted On?
It is our understanding that new Jupiter Jacks comes with the ability to be set between 88.3 and 89.3 and also between 99.3 and 101.3. This range of frequencies gives all Jupiter Jack users plenty of options and allows them to find an unused frequency that will provide for clear reception and great sound quality. We have not gotten a hold of a Jupiter Jack to confirm this yet but this is how we understood the explanation from the Jupiter Jack customer service rep we called.
Are There Any Added Bonuses To The Jupiter Jack?
Some customers have reported that they have been able to use the Jupiter Jack with their MP3 players. Users have been able to hook their Jupiter Jack into their MP3 players and hear music through their car speaker system. This function is not guaranteed or advertised by Jupiter Jack but could be an added bonus for those that have a compatible MP3 player.
What Is the Jupiter Jack Return Policy?
Again, we personally called Jupiter Jack and were told that their return policy includes a 30 day money back guarantee. They stated that you can return the Jupiter Jack for any reason within 30 days and get a refund (minus shipping and handling). Of course you need to return the Jupiter Jack in working condition with its original packaging. If you think that you may want to return it be sure to keep everything until you have made a final decision. We cannot guarantee that the company will stick to their return policy because we don't have any experience returning items with them. Also, remember usually when you return any item you purchased online you aren't refunded the shipping and handling costs.
How Is Jupiter Jack Customer Service?
The first thing that showed Jupiter Jacks commitment to good customer service was the fact that they had the customer service telephone number right on their website. Often times companies with shady tactics and bad customer service do not make their customer service number easily available. We personally called the Jupiter Jack customer service center in order to have them clarify a few things for our review. The wait time was about 1 minute and we spoke to a customer service representative that answered all of our questions quickly. She was be very knowledgeable, easy to understand, and didn't have any problems answering our questions.
Are There Any Drawbacks To The Jupiter Jack?
One negative we have been able to come up with to this point is the inability to have a private conversation with the Jupiter Jack. If you use the Jupiter Jack anyone and everyone in your car will be able to hear the conversation. The Jupiter Jack is great if you don't mind others listening in on your calls or are alone in your car. Some individuals have also claimed that the Jupiter Jack doesn't work with "all" cell phones and rather only works with "most" phones. As far as we can tell it should work with darn near all phones if not all because it comes with 3 different adapters for cell phones that aren't automatically compatible. Other potential issues including being over billed, being sent more Jupiter Jacks than you ordered, and the Jupiter Jack not providing good sound quality.
The Jupiter Jack Bottom Line
The Jupiter Jack is not the most robust or high tech device but it does fill an interesting niche area and is a one of a kind product. The greatest benefit of the Jupiter Jack is its inexpensive price of only $19.99. You could get a blue tooth headset that served a similar purpose but you would most likely be called to spend $100 or more. If you are looking for a safe solution to talking on your cell phone while driving the Jupiter Jack is a good option and costs significantly less. Generally you can't put a price on safety but Jupiter Jack has achieved this by providing an inexpensive product that also dramatically improves driving safety.
58 Comments/Reviews:
I just ordered this product and find the process quite a scam. Though I really want the product and believe it will work, the ordering process fooled me into ordering 4 instead of 2 (I wanted one and the free one) I also didn't know the shipping was going to be $26.99. Which you learn after they process the order. Last, they have no email so I can't even cancel my order. I'll bet anything when I call to cancel the order, they will try to keep the shipping fee even though the product will never have been shipped. Not to mention all the add on and "free" stuff they advertise which are only 30 day trials (ofcourse they want your credit card again). I hate sites like this. I feel ripped off now that I've been charged over $60 for what was only supposed to cost $20 + what should have been a reasonable shipping price. what a racket.
Do you have any idea how long the battery of the Jupiter Jack actually lasts? I think the company claims it last 60 hrs. It's been my experience that often battery life is much less then stated for products.
I tried to purchase this item expecting the "Buy one, get one free" offer.
The website did NOT allow view of total purchase price until AFTER placing credit card order. Surprise; charge to credit card: $100.91!
Of course I called to cancel the order within 3 minutes and was told that it would take 24 ~ 48 hours for Cust. Serv. to see order in thier system.
I don't know if it would work or not but the price offer is a SCAM!
We are not exactly sure how long the battery lasts or how long the company claims but you can purchase 3 packs of replacement batteries for just $2.99 (this including shipping and handling.
As for the high credit card charges. Jupiter Jack clearly states on their website that it costs $6.99 shipping and handling for each item you order. If you order the 1 Jupiter Jack and get the free one you will paying shipping and handling for the 2nd one also. Then if you order the dashboard mount you will have to pay for that and pay shipping and handling for it also.
Sure it may be a bit expensive to charge shipping and handling for each item but they are a business and are trying to turn a profit. The website definitely says that they will charge you shipping and handling for these items so it is not a scam at all.
It seems more like buyers need to look closer, research more, and even read the fine print before simply offering up their credit card number when the website doesn't show what their cost will be until after the purchase.
Americans are so caught up in instant gratification that it shocks me. Why in the world would anyone not research closely how much something is going to cost them before they click the purchase button???
Beyond this it is not a scam because Jupiter Jack doesn't offer an email address to contact them. This is because they offer something better. An actual telephone number. How often these days does an Internet company offer an actual phone number for real live customer support. This tells me that Jupiter Jack isn't a scam but is a good and upstanding company.
I got suckered into spending $34 bucks myself on the buy one get one free. I am not satisfied with the quality of the item and will be contacting customer servie for a return/refund. We'll see if they are serious about their claim of "satisfaction guaranteed".
The shipping and handling is a rip off, everything can be shipped in the same box for one low price, but this is their way of getting more money from customers. The only way to fight this is to not order, a legitimate business will always try to keep the shipping cost at a minimum. I am the queen on shopping on line and I know about shipping charges and this is a rip off.
I just ordered the jupiter jack on jupiters site and the ordering process is very clear and you have to pay attention but i was only charged the appropriate amount and the process was easy.
Thank You! Your order is complete.
Item Description Quantity Price Total
3656F JUPITER JACK 1 $20.00 $20.00
3656B BONUS JUPITER JACK 1 $.00 $.00
SubTotal $20.00
Shipping $13.98
Tax $.00
Order Total $33.98
I ordered three "buy-one-get-one-free" Jupiter Jacks. I was hoping to use 5 of them as Christmas presents. I was excited to get them. They shipped promptly and I received them in 5 business days.
Upon receipt and installation of the Jupiter Jack I was disappointed to find I had to turn up the volume on my car radio and cellphone to "MAX" position in order to hear the party I called. It was plagued with background hiss.
Then when I changed the frequency from 99.3 to 101.3 the call I attempted never did connect. I was disappointed to say the least.
The TV add said I would get two jupiter jacks for 10 bucks. I was charged $29.98 instead of $20.00 for each pair I purchased. The dashboard mounts were shipped "free". I received 6 mounts and was billed $13.98 for three instead of them being "included".
To this point I am disappointed that the Jupiter Jack did not prove to fulfill my expectations or needs and that I was billed differently than what the add stated.
I am returning the order and asking for a full refund. Hopefully the return process goes smoothly.
Has anyone tried this on an older Motorola Razor phone which does not have the connector shown on the add
I happened upon the Jupiter Jacks while at my place at Marco Island Florida at the local Walgreen Store. Being from Ontario Canada I knew the law was going to be in place when I got home, actually it went into place today Oct. 26, big fine if using your cell after their grace, warning place. Price at Walgreen's $19.95+tax. My husband is not happy with his since it leaves you without the use of your radio or at least we have not found the way to set for both.
People listen up please.
Expensive shipping does not make something a scam when the company clearly states the shipping costs on their website. It's not the companies fault that people don't pay attention to what they will be charged.
Sure shipping may be expensive but everybody ordering, if they pay even slight attention, knows how much they are going to be charged by Jupiter Jack. If you don't like the expensive shipping fees and find it a rip off then don't make a purchase.
Again, this DOES NOT make it a scam.
When you go to the Jupiter Jack website it clearly says that you will be charged a shipping and handling fee of $6.99 per item that you purchase or get for free.
Is there a way to listen to the radio on say 99.5 and have it switch to the chosen frequency for the jupiter jack when the phone rings?
WILL YOU TAKE IT BACK AFTER 30 DAYS?
You can buy it in Bed Bath & Beyond for $14.99, plus if you have a 20% off coupon, additional $2.98 off totaling $12.01 and no shipping plus the store return policy.
Well..I too ordered 4 units and one stand but I
called to cancel my order after about an hour.I was told to call again after 48 hours which I did
and was told again to call once more after another 24 hours,which unfortunately did not do ,in the specific frame of the business hours.I did however check the status of my Credit Card and so far,5 days after I placed the order,I did not see any charges on my account.I am assuming and hope that it is all OK but in order to be safe ,I will cancel my credit card and report it as missing.So this way,I will be ahead of them..
One cannot take chances with that kind of compa-
nies...
I was duked into ordering seven when I only wanted two. I found myself and my staff waisting time and time is money and still am unable to make any of the seven to work. I called the company up and did not receive any reasonable useful information to help me with my problem. They gave me a number to send this back to them. I hope to be compensated for the mailing charge. Totally mislead by them. I seldom fall for these kind of scams, but this one was to good to believe, and it really was too good to believe. Respectfully your fellow businessman.
I tried to stop my order as I didn't know the total cost until I'd given my credit card number. What sounded like an inexpensive transaction came out to over $80.00. I cannot find an effective way to change the order so I'm stuck with the purchase. When trying to call the company, I got a few messages about "all customer service reps. are busy" After a couple of these message, the phone disconnected. Unfortunately, this approach hints at this being a scam to process in this manner, and not provide an easy way to change the order.
Jim
Hi everyone.
Does the Jupiter Jack include the case that it shows on the ad? Because we need to mount it on the dashboard, correct?
We ordered the 2 for 1 deal and tried them BOTH on several phones in several vehichles and found the quality so bad that they can't be used at all. The phone has to be held right on the front of the radio and becomes useless when moved just inches away. Hopefully they return the shipping when we return them or it will actually not be worth fighting it. At $6.99 shipping per unit they can sell millions of them and refund EVERY single dollar and still get filthy rich just on the high shipping rate alone. We think it's definately a SCAM
We called to take advantage of the buy one get one free plus the mount for a total of 33.98. When our credit card bill came in it was for 147.60!!! I called and they told us we had orderd 6 sets. I told them nonsense..we knew exactly what we ordered and they even read back our total to us. Now they are saying we can send back what we don't want but are responsible for the shipping charges back. No way are we getting hooked into that. We are having our credit card company fight this for us. We shouldn't have to pay a penny over 33.98 for their mistake.
I have been waiting 19 days for my jupiter jacks. I still have not received them. I have been trying for 3 day's to call their 800 number and keep getting bumped off the line. I've tried tracking the jack through the website and the same thing happens. Anybody out there know how to get a hold of these people?
Unfortunately,I've not had the pleasure of using my Jupiter Jack, yet. After waiting almost 3 months to get my order, I finally receive it & am not able to us it because there is no adapter to fit it. I then order the correct one & proceed to wait several more weeks. I place two calls and am finally told it takes 6 weeks-this was two weeks ago. Today, I get a card in the mail saying my order has been canceled-no explanation of any kind. I called the customer service line they gave me. After over 5 minutes, I decide to hang up. I'm just livid. I'll think on it tonight and take some steps tomorrow... what steps, I'm not sure. Carolyn
I wanted to buy two sets which should have cost $40.00 based on their advertising. With two bonus sets thrown in, along with shipping and handling at $6.99 per item. That meant the S&H would cost $27.96. Total cost should not have been more than $67.96.
The company informed me after they had my Credit Card Number that it was their understanding I had ordered 2 JJs for #59.96, two additional JJs for 59.96, 4 "BONUS" JJs for $39.96, 2 dashboard mounts for $39.96 and 2 "High Performance" Batteries for $15.98 for a grand total of $263.74 !!!
I called the number in California and told the barely literate representative who obviously was still wet from crossing the Rio Grande, to cancel the order; and fortunately for me, I did write down the order number.
I called again and that time I was connected to an individual in New Jersey. I was given three options on how to pay for what I wanted and I elected to send a check for $33.97 which was price for a JJ, a free bonus JJ, and the shipping charges for both.
Sure, it will take longer and they tried their best to get me to give them by credit card number but by writing a check, they didn't have the option to tack on additional charges.
Now, even if I have to pay to ship the JJs back, I won't be taking as bad a hit. This is unquestionably one of the great disadvantages with shopping outside of local markets, which of course may be one of the principle reasons that JJs are not sold in stores.
From reading these reviews I think that the jupiter jack is very miss leading. I will not order it now that I have read the reviews on this website. Any company that charges for shipping and handering for each item in stead of for the total amount ordered is a SCAM!!!.
The biggest threat to companies like this are educated comsumer who read review on websits like this. They make more money on shipping and handering then on the produces they sell. I SMELL A SCAM!
After reading the review I will not buy the jupiter jack. It seems to be a shipping and handering SCAM!. Thats when the seller of a product makeS their profit mainly for the shipping and handering. WARNING! WARNING! NEVER, EVER, BUY PRODUCTS WHEN SHIPPING AND HANDERING COST JUST AND MUCH AS THE PRODUCT.
I am using it with my V3 Motorola Razor and it works pretty well, you do need to turn up the volume quite high on the car radio.
I bought 2 delux jupiter jacks last month with the hope that it would work. It mutes my car radio when I set the station to 89.3 or 101.3 but the calls are not getting transmitted through the radio speakers. I spent quite a lot of time on different statioms trying to get it right. But it doesn't work. I contacted the customer service for return but they said It is just over 30 dyas and they cannot give me a refund. I am totally dissatisifed with this purchase. I spent $80.93 for 2 sets.
Jake, Richmond, VA
Anonymous said...
"Is there a way to listen to the radio on say 99.5 and have it switch to the chosen frequency for the jupiter jack when the phone rings?
October 26, 2009 1:49 PM "
Yes. Preset 99.3 on one of your presets and press the preset button when your phone rings. It really isn't that hard...
JUPITER JACK IS GARBAGE!!!! DO NOT BUY IT. IT DOES NOT WORK. I TRIED IN BOTH OF MY CARS.
I did have a problem with the ordering, because, as advertised, it doesn't mention the slight-of-hand "extra charges" which are essentially bogus. The phone mount, for instance, DOES IN FACT come in the same box and should not require a "separate" shipping charge. My main problem with the item, however, is the very POOR sound quality and EXTREMELY bad STATIC and sound interference through the FM radio connection. I am returning. I DO NOT recommend the product.
I appreciate all the comments, I looked at the site today and was temped to jump to the plate and purchase the Juniper Jack, and something told me to take a deep breath, and google the item and look at comments. I appreciate all of your candid remarks and will not purchase the product. Lois
The jupiter jack sounds promising ; I certainly wanted one for convenience and safety. After reading all the reviews I will wait until either jupiter jack is improved or someone makes a better product.At such a low price I seriously doubt the quality in sound is any good for talking and hearing over the phone. Phone companies make better stuff and yes, it is expensive. But, remember, you get what you pay for. Be careful !!!
10-30-2009 "I called the number in California and told the barely literate representative who obviously was still wet from crossing the Rio Grande" - All comments are approved? Is this comment really necessary?
Having worked in marketing for various products, I've learned that their primary revenue is generated not by the product itself but by all the charges for "separate shipping and handling." Offering, for instance, a second one FREE - "just pay SEPARATE shipping and handling!" $26.00 shipping for a two small $10.99 items, even though the second on is FREE! It actually costs about $3 or $4 MAX to ship BOTH items which is a $22.00 profit on shipping alone! Like everything else, the word 'scam' usually applies somewhere when a second one is "FREE!" Bummer huh?
I tried to purchase the Jupiter Jack last Friday. I placed an order for 1 and then I clicked the submit button. I received add after add of more Juptier Jacks, batteries and cellphone mounts. I only placed an order for one jack. I choose to have 1 jack sent to me for free. Some how when my order finished, I had purchased 4 Jupiter Jacks which were another $20.00 and I had $20.97 in shipping. I have no idea how I ended up with 4 jacks when I ordered one and accepted the offer for 1 for free. My total was $60.97. Unlike reputable websites, there isn't a page that shows your final order before it is submitted. It automatically finalizes your order without you ever seeing what it really is. After the shock, I looked for their phone number. I could not find it. I clicked on the links and I finally found it. I contacted them and got a rep that said she could not see the order and she was going to e-mail the order department to cancel my order and check back Tuesday to see if it was cancel. I checked my card and it had been charged on Tuesday. I contacted the customer service and told them the order was to be canceled the rep gave me a cancellation number. I asked him how long it was going to take for the money to be returned and he said they never took it, it was just on hold. I told him if it was not a hold and the charge had went through. I hung up and called back for a surpervisor, I had to wait about 6 minutes to get to one. She answered, and I wanted to know exactly how long before this charge would be reversed. She said in about 3 to 5 days. She had a tone that she didn't care and that it was not as serious as I was making it. I let her know that I would call the A.G.'s office if it was not there by the time frame she stated. The charge was reversed on Wednesday. I will not ever buy from their website again. It is cheap and the external customer service is as well.
Sounds like a scam. the price is so low that I thought I'd read up about the item. Does anyone know where you speak into? Do you have to yell for the person on the other end to hear you? I havent read anything about a microphone somewhere in the piece.
I think I'll wait til I see this in stores or maybe just get a new headset because my original phone headset is broken. I already have speakerphone on my cell but if I set the phone down the person doesnt hear me too well.
I agree with all the comments on the poor customer service. I tried to order 6 units with 6 mounts, but when I saw the total amount I decided not to order. They do not have a confirmation button to send the order after you have reviewed the information. I decided to exit the program, but since they had my information they sent an order anyway. I learned that I would be receiving the whole order even though I tried to cancel. They gave me a return number to write on the package, but the PO won't accept that as valid. I called the company back and they said that I would have to pay shipping costs. This is extortion and should be prosecuted by officials. Do NOT under any circumstances order from this company!!! I have ordered from many legitimate companies where an opportunity is provided to review the order before processing, but this is definitely a scam company,
I ordered one jupiter jack for 29.99 and I got charge $72.69. I looked at the invoice and notice that they sent me an extra jupiter jack for $9.99 and 2 free batteries and two dass mount.
To my surprise, each item had their own shipping and handling charge (6.99 x 5), eventhough they all came in the same little box.
I returned the product, which by the way never worked on My Honda Odassey 2008 car, and I was refunded $42.00.
I asked for the shipping charges on the prodcut that never ordered to be refunded and after talking with a bunch of representatives in different ocassions, a supervisor finally agreed that he would process a refund for the remaining $27.96 ( I will know if he did it in 5 days.
Needless to say that Telebrand is known for trying to get away with multiple shipping charges on the same order.
I believe that the reason why they agree on refunding the entire amount was because I told them that my husband is a class action attorney and I am a business woman that know what is legal and ilegal on these type of business.
The whole ordering process is missleading.
I didn't have the pleasure of getting scammed out of shipping, but CVS will be getting it back an I will be getting my money back. Seriously now, did they even field test these little gadgets?? If you have a vehicle that produces ANY road noise whatsoever, you're screwed. The unit provides so little signal that both the phone AND car volume has to be at MAX, therefore giving and annoying hiss/static noise which adds to the inability to hear voices. Don't even get me started about the fact that it only offers two frequencies to choose from!! Really? The 101 station was completely useless and the 89 or 99 frequency was taken up by a weak circus... er I mean our beloved mexican music station out of Ventura... And I live IN ORANGE COUNTY! Nothing like talking to your sister and then all of a sudden to have circus music BLAST your ears to death intermittently because your volume is MAXXED OUT!!! Pathetic. In an age where you can buy an iPod shuffle the size of a stick of gum that holds 1000 songs, lasts for 8+hours and has 700% more functions on only the CORD. The technology on this thing is from the eighties.
Bottom line, don't buy this unit unless you plan on using it in a soundproof Cadillac or Lexus, while sitting still with the engine off... Oh, and if you're one of those cities that actually uses most of the frequencies on the dial... you're screwed as well.
Jupiter: Two thumbs down. More power to the signal is needed and an infinite choice of frequencies should be a minimum feature. I mean C'mon... even the LED used is ancient. Back to the drawing board people!
The jupiter jack is nothing but crap. I think performance varies depending on where your vehicle's antenna is located and even then there is no room for tweeking or adjusting the signal being emitted from this device. I'm returning the one I was mislead into buying.
Thanks everyone. I was thinking of selling these on my poker club's website, ourplayersclub, because our Province is going hands-free in January.
You have prevented me from making a big mistake.
Are the fequencies the Jupiter Jack uses free of anything else in the rest of the USA? I live close to the border (Imperial Beach) and both stations are blasting Mexican radio stations. How can this work? Ofcourse no one answers the phone at customer service at Jupiter Jack!!! Needless to say I did not buy this piece of crap myself but my gullible friend did. Anyone else have this problem in border cities?
Has anyone gotten the Jupiter Jack to work with an iPhone? I make a call and cannot hear anything thru the car radio. When I turn on the Jupiter Jack, the FM station static goes away so I know the jack is transmitting thru the radio but no audio from the phone makes it thru the radio....??
To all the people that are sounding self rightous and telling people it isn't a scam...if you actually READ al the negative and disapointed customers comments on here, it is apparent that the affiliates to this product aren't representing the product too well and the bottom line as any successful company knows, is the customers over all opinion and purchasing experience. If this many customers is left feeling confused...it's the companies fault. If tis may customers (just in this review alone) feels ripped off...then it's the company's fault!
If poeple are charges more than they were told they were going to be charged...again...it's the company's fault!
Good business is when the customer enjoyed their buying experience and WANTS to tell a friend. Why do you think Ebay has 'Reviews' for all sellers doing business? This is to weed out the bad apples.
Buy one get one free is $26.99 PERIOD! Nothing more and nothing less. And when the phone operator says they will include something for FREE then the customer should not get a surprise charge on their credit card for the 'extra added costs'
It's simply good business.
I was able to purchase the Jupiter Jack in-store. It cost me $14.99+ tax. I was fairly satisfied with the product at first, although there was some hissing through my car speakers. I finally stopped using it when my phone shut itself off while using the Jupiter Jack. I thought it was just a fluke at first but it did it a couple more times and hasn't done it since I stopped using the Jupiter Jack. I definately don't want to take the chance that it could do serious harm to my cell phone. Not to mention, it is quite annoying to have your cell phone turn off in the midst of using the Jupiter Jack.
In the state of New Jersey
BBB
Merchandise-RetailTelebrands
BBB Reliability Report for
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Name: Telebrands - aka Jupiter Jack
Phone: (973) 244-0300
Fax: (973) 244-0233
Address: 79 Two Bridges Road
Fairfield, NJ 07004
Website: www.telebrands.com
www.inventionchannel.com
Original Business Start Date: January 1983
Principal: Mr. Ajit Khubani, President
Customer Contact: Ms. Lynda Patire, Customer Satisfaction Supervisor - (973) 244-0300
Entity: Corporation
Incorporated: January 1999, NJ
Type of Business: General Merchandise-Retail, Kitchen Accessories, Product Development & Marketing
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: Pedi Paws
Doggie Step's
Invention Channel
StickUp Bulb
Accu Steep 2000
C D Kids
Cat & Mouse Watch
Channel Converter
Closet Savers
Color Smart
Copper Relief
Cyclone Diet
Dazzle 3
Dental White
Eagle Eyes
Easy Money
Fishing Technology
Green Caps
Idea Net Dept
Idea Planet
Infra Massager
International Photography
Jack Lalanne Stepper
Juice Factory
Magna Sound
Medicus
Metabolize
Miracel Painter
Micro Master
Moving Men
Moving Train Watch
Multi Blend 2000
No More Runs
No Tape Painter
One Sweep
OOPS
Pocket Gourmet
Pony Flips
Power Antenna
Power Cutters
Power Juicer
Power Scissors
Psorelief
Red Tip
Resume Service
Roll-A-Hose
Rolling Chef
Rotato
Russian Dolls
Salem Collectibles
Sleep Wave 2000
Sonic Ear
Spazation
Splash Elaster Guns
Steal These Lights
Super Slicer
Sweda Power Antenna
Sweda Sandwich Maker
Tire Tuff
Tony Little Tapes
U S Buyers Network
Uncle Bernie's 50 Plus Wholesales Club
WhipseR XL
Zero Pain
Static Buster
Ped Egg
Doggy Steps
Authentic American Collectibles
Betty Crocker Oven Liner
Centerpiece Gourmet
Aunt Bee's Cookbook
Clean Cookin Oven Liner
Closet Doubler
Coleman Fish Pen
Color Cut Knife
Dial a Disk
Drain Claw
Dream Pets
Earlifts
Eye Surance
EZ Chord DVD Kit
EZ Peeler
First Alert Alarm System
First Alert Driveway Patrol
First Quarters Map
Fish Pen
Flat Fold Colander
Get a Grip
Go Duster
Grape Lights
Greast Bullet
Help Now Button
Litter Locker
MD Bracelet
Natural Bra Strips
Owl Optical Light
Paul Saik Live from Brentwood
Piano Man
Pocket Book Hook
Pop Up Hanger
Pop Up Screen Door
Pro Gauge
Robomaid
Safety Beep
Shining Stars
Shoes Away
Slime
Spountain
State Quarters Map
Tap N Turn
Urine Gone
Wristech
Year Round Tomato
Zasshu Knives
Cereal on the Go
Dynomite Sheets
Handi Pillow
Nails R New
Nutrition Fact Scale
Poop Freeze
Shoes Under
Sliver Lightning
Lay Back
Handy Pillow
Crazy Candles
Lightburst
Light Now
Money Honey Jar
Pill Buddy
Pink Ped Egg
White Light
Pedipaws
Gorilla Mop
Salt Water Steamer
EZ Combs
Jupiter Jack
Heel-Tastic
Sterlington Jewelers
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Products and Services
The company offers variety of products including kitchen, housewares, electrics, exercise and novelty items.
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Business Management
Additional company management personnel include:
Mr. Bala Iyer - Executive Assistant
Ms. Andrea Spano - Lead Customer Service Rep
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Additional Locations and Phone Numbers
Additional Addresses
Multiple Addresses - click to show / hide
- NJ (5)
1 Telebrands Plz
Fairfield, NJ 07004-1060
79 Two Bridges Rd
Fairfield, NJ 07004
3 Telebrands Plaza
Fairfield, NJ 07004
7 TeleBrands Plaza
Fairfield, NJ 07004
1 Telebrands Plaza
Fairfield, NJ 07004
Additional Phone Numbers
- 973 (2)
Tel: (973) 227-8777
Tel: (973) 227-8777
- 800 (4)
Tel: (800) 662-2781
Tel: (800) 877-4034
Tel: (800) 662-2781
Tel: (800) 811-5516
Jupiter Jack has a long history... check them out on the BBB via New Jeresy. Luck to all who got scammed.
I have a jupiter jack. It works on 99.3 and 101.3. It transmits in mono so you dont get stereo. Mine came with 6 adapters and if they dont fit your phone, there are more that you can get from the manufacturer for a shipping charge of $2.99. The sound is clear. I have talked to my wife on it while driving with the wondow open and traffic going by and she said that she could not hear any of the noise. You can also use it in your house with your stereo and with an mp3 player. So I would say if you want an inexpensive way to talk hands free this would be the way to go.
Please explain how the shipping charge are fraud. They say on their homepage that they are charging $6.99 S&H for each item you order. Fraud would be if they didn't tell buyers that and then charged them.
Because you don't read the site closely before ordering you want to call it fraud.
Sure you could argue deception because they don't give you a total before ordering but it certainly isn't a scam or fraud.
I would be beyond teed off it I had purchased it online and had all the problems with extra and excessive charges as I have been reading above on this site.
I bought mine in a Walgreens as well and only purchased one. I was going to buy two more for my son and daughter if it worked well. So far, I have not been able to get it to work at all!
I'm out the 19.95 (can't find my receipt for a return) but this is why I never believe these ads for so called "super" products. Another lesson learned.
I don't mind paying for something when it works and does what you expect the product to do.
I purchased the Jupiter Jack online. I found the procedure confusing and ended up purchasing six Jupiter Jacks. I immediately tried to cancel one of the orders and was told I had to wait 2-48 hours. When I called back, I found that my bank account had been charged $90. I then cancelled one of the orders and was told it would take about a week to have the charge reversed. To make matters worse, I was told they had no Jupiter Jacks in stock and weren't sure when they would be in. In the meantime, they took my payment and I am sitting here waiting. Not very professional....
I bought the Jupiter Jack at a local store, the device did have a switch to allow you to select either 99.3 or 101.3 frequencies. I chose 101.3 as the other had a station on it. I found it did not come with an adapter for my phone, but I could order one for an additional $2.99 plus shipping from their website. I decided to try it first with my friends phone. It was very simple to hook up, but alas, didn't work at all. I could hear friend talking very clearly, but all he heard was clear air through the speakers. Now it may work with other phones, but didn't work with his (AT&T Tilt) Luckily the store tok it back with no problems. I personally would not recommend this product.
DO NOT BUY THIS ITEM!!!!
I tried to order 3 units with 3 mounts, but when I saw the total amount I decided not to order. They do not have a confirmation button to send the order after you have reviewed the information. I decided to exit the program, but since they had my information they sent an order anyway. I learned that I would be receiving the whole order even though I tried to cancel but I was on the hook for the shipping costs. This is extortion and they should be prosecuted by officials. Do NOT under any circumstances order from this company!!! I have ordered from many legitimate companies where an opportunity is provided to review the order before processing, but this is definitely a scam company.
RUN AND HIDE WHEN YOU HEAR jUPITER jACK AND BUY ONE GET ONE FREE!!! NOTHING IS FREE
I am glad I read these reviews. I definitely will not be buying a Jupiter Jack. Hopefully the technology will be refined and a competent and honest company will sell it. I will then be in the market for one. In the meantime Blue Tooth will have to suffice.
I purchased two Jupiter Jack sets including two mounts. Upset to find there was no place in the on-line order process to verify total number of units ordered or total cost before final invoice page. Ended up with four units plus four mounts and excessive shipping charges. Admittedley JJ customer service corrected the problem and reduced order to two units/mounts. I received the units in about two weeks. However, in my home town of Toronto, both frequencies are occupied. Can't get any technical help from JJ to make my Blackberry phone work in Toronto. Anybody able to help? Thanks.
Paul B.
I appreciate this site and all the information on this product. I will not be buying the Jupiter Jack even though I really want one. I may buy one from a local retailer and I will definately be keeping the receipt so that it can be returned.
Okay... Here is the bottom line. I tried to purchase the Jupiter Jack online and found the process very confusing. Due to the confusing purchasing process I ended up buying more units than I intended. I then found they had none in stock and I had to wait for a shipment. I immediately cancelled my order and went to my local Walgreens to purchase one. I bought a Jupiter Jack and took it to my car. It did not work. I returned it to the store and exchanged it for another. It did not work either. I went back a 3rd time and asked for another unit. The 3rd unit did not work. That was it. I received my money and called it quits. These units need more development. They are junk! Don't waste your time or money..
Listen, Please listen!
I ordered a 1 get 1 free, how come I have been charged $70 Cdn for this! Customer Service has been non caring and don't give a damn!
Be very careful ordering this product!
Order number: TELB04977002
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